Communication and Adoptation

COMMUNICATION AND ADOPTION 3(3+0)

Lesson 4 : Classification of Communication

Formal communication

Communication takes place through the formal channels of the organization structure along the lines of authority established by the management. That means there are clear guidelines on who should communicate with whom and how to communicate the information. Such communications are generally in writing and may take any of the forms; policy; manuals: procedures and rule books; memoranda; official meetings; reports, etc.

The advantages of formal communication are:

• They help in the fixation of responsibility and
• Maintaining of the authority relationship in an organization.

The disadvantages of formal communication are:

Generally with procedures to be followed many times in frequency to follow rules and regulations many distortion occurs.