COMMUNICATION AND ADOPTION 3(3+0)

Lesson 17 : Over Coming Barriers in Communication

Action to be taken to overcome barriers of effective communication

Sender

• WHO: To whom should the message go ?
  
• WHY: Why am I communicating? What are my motives?
  
• WHAT: Decide what to communicate. Be clear about what you need to communicate.
  
• WHEN: Choose the best time for optimum reception.
  
• HOW: Use language the receiver will understand and which unambiguous.
  
• WHERE: Choose a location which will not interfere with the reception, understanding and acceptance of the message.
  Keep checking with the receiver.

Receiver

• Be fully ATTENTIVE to sender
  
• Listen ACTIVELY to the messages being sent.
  
• ASK for clarifications, reception where necessary.
  
• Keep checking with sender.