Introduction

Lesson 21 : Effective Communication and Public Speaking

Introduction

Communication is the art of transmitting information ideas and attitudes from one person to another. It is a process of meaningful interaction among human beings.

Its essence:

  • Personal process
  • Occurs between people
  • Involves change in behavior
  • Means to influence others
  • Expression of thoughts and emotions through words and actions
  • Tools for controlling and motivating people
  • Social and emotional process
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Last modified: Wednesday, 25 January 2012, 5:33 AM