Consumers face a number of problems of unfair trade practices in their day to day dealings. Their problems are related to traders and various organizations involved in supplying goods and services. These problems may be the results of
Scarcity of goods and services
Varying incomes
Product development
Environmental changes or
Social structure
The problems of the consumers are encountered in markets, banks, government and private offices, hospitals, schools, public distribution agencies etc. The problems of consumers are broadly divided into
Problems related to products and
Problems related to services
The following discussion provides the details of these two types of problems.
Participants