Entrepreneurship in Child care Services

Entrepreneurship in Childcare Services 4 (2+2)

Lesson 29 : Monitoring of child care services and programmes

Parental and public relations

items required for monitoring parental and public relationships include checking of

• answering public calls and letters promptly and politely
• meeting of parent’s needs
• adequacy of advertisements, brochures and news letters
• publications available to parents to clarify doubts on issues related to parenting
• the leadership of staff members for community oriented activities
• parents awareness regarding procedures to be followed while dealing with a sick child