Apparel Industry Management

Apparel Industry Management 3(3+0)

Lesson 35 : ISO 9000 2000 Principles

ISO 9000 2000 Principles

Since the process approach is now central to ISO’s methodology, all the processes that make up a complete ISO 9001 2000 Quality Management System are identified and given below:

1. The 22 QMS processes are:
   
2. Quality Management Process
   
3. Resource Management Process
   
4. Regulatory Research Process
   
5. Market Research Process
   
6. Product Design Process
   
7. Purchasing Process
   
8. Production Process
   
9. Service Provision Process
   
10. Product Protection Process
    
11. Customer Needs Assessment
    
12. Customer Communications Process
    
13. Internal Communications Process
    
14. Document Control Process
    
15. Record Keeping Process
    
16. Planning Process
    
17. Training Process
    
18. Internal Audit Process
    
19. Management Review Process
    
20. Monitoring and Measuring Process
    
21. Nonconformance Management Process
    
22. Continual Improvement Process
    
23. General Systemic Process

A Process Development Plan for each one of the above processes was developed. By simply following each of these 22 Plans, the organization will end up with a complete quality management system, one that meets all of the ISO 9001 2000 requirements, and is process oriented as well .

Each of the 22 Process Development Plans is organized in the same way. Each QMS Plan will show how to:

1. Design your process
   
2. Document your process
   
3. Implement your process
   
4. Support your process
   
5. Monitor your process
   
6. Control your process
   
7. Improve your process