Apparel Industry Management

Apparel Industry Management 3(3+0)

Lesson 35 : ISO 9000 2000 Principles

ISO 9001: 6 Resource Requirements

6.1
Provide quality resources

Identify quality resource requirements

	Identify resources needed to support the quality system.
	Identify resources needed to improve customer satisfaction.

Provide quality system resources

	Provide resources needed to support the quality system.
	Provide resources needed to improve customer satisfaction.

6.2
Provide quality personnel

6.2.1 Use competent personnel

	Ensure that your personnel have the right experience.
	Ensure that your personnel have the right education.
	Ensure that your personnel have the right training.
	Ensure that your personnel have the right skills.

6.2.2 Support competence

	Define acceptable levels of competence.
	Identify training and awareness needs.
	Deliver training and awareness programs.
	Evaluate effectiveness of training and awareness.
	Maintain a record of competence.

6.3
Provide quality infrastructure

Identify infrastructure needs

	Identify building needs.
	Identify workspace needs.
	Identify hardware needs.
	Identify software needs.
	Identify utility needs.
	Identify equipment needs.
	Identify support service needs.

Provide needed infrastructure

	Provide needed buildings.
	Provide needed workspaces.
	Provide needed hardware.
	Provide needed software.
	Provide needed utilities.
	Provide needed equipment.
	Provide needed support services.

Maintain your infrastructure

	Maintain your buildings.
	Maintain your workspaces.
	Maintain your hardware.
	Maintain your software.
	Maintain your utilities.
	Maintain your equipment.
	Maintain your support services.

6.4
Provide quality environment

Identify needed work environment

Identify factors needed to ensure products meet requirements.

Manage needed work environment

Manage factors needed to ensure products meet requirements.