COMMUNICATION AND ADOPTION 3(3+0)

Lesson 16 : Barriers in Communication

Mental Barriers

Mental Barriers – From the sender’s point of view

Ignorance of the language and confused thinking are the mental barriers.

From the receiver’s point of view:

Ignorance of the language, Limitations in ability, intelligence and understanding divided attention are the serious mental barriers

Semantic Problems occur when people use either the same word in different ways or different words in the same way. The choice of words or language in which a sender encodes a message will influence the quality of communication. Because language is a symbolic representation of a phenomenon, room for interpretation and distortion of the meaning exists. Meaning has to be given to words and many factors affect how an individual will attribute meaning to particular words. It is important to note that no two people will attribute the exact same meaning to the same words.

Misreading of body language, tone and other non-verbal forms of communication

Receiver distortion: selective hearing, ignoring non-verbal cues .

Voice control - Pitch, modulation of voice helps in making communication effective.

Communicators thinking should be clear.