COMMUNICATION AND ADOPTION 3(3+0)

Lesson 21 : Effective Communication and Public Speaking

Barriers to communication

• Noise
• Inappropriate medium
• Assumptions/ misconceptions
• Emotions
• Language differences
• Poor listing stills
• Distractions

When writing take time to do the following

• Review your style
• Avoid jargon or slang
• Check your grammar and punctuation
• Check also for tone, attitude, nuances, and other subtleties, if you think the message will be misunderstood it probably will. Take time to clarify it

Value of listening

• Listening to others is an elegant art.
• Good listening effects courtesy good manners
• Listening carefully to instructions of superiors improve communication
• Good listening skill can improve social interactions.
• Listening is active rather than passive.