COMMUNICATION AND ADOPTION 3(3+0)

Lesson 21 : Effective Communication and Public Speaking

Effective Listening

• While listening make important notes
• Always ask for clarification
• Repeat what speaker has said and to check whether you have understood accurately
• Always think a head about what you are going to say
• Use simple words and phrases that are understood by every body
• Increase your knowledge on all subjects you are required to speak
• Speak clearly and audibly
• Check twice whether listener has understood
• If interruption recap what has been said
• Pay undivided attention to the speaker