Training and HRD

TRAINING & HUMAN RESOURCE DEVELOPMENT 3(1+2)

Lesson 1:Training

Communication skills

1. Trainer's appearance: a trainer should look very pleasant and presentable in terms of subject matter and physical appearance. One should get ready with required tools as well as simple and appealing dressing according to the type of instructions to be given and to whom it is going to be given.
2. Example: when training a group of rural women one should be simple in terms of dress, visual aids and subject matter.
3. Choosing the right place to stand: Ideal place for a trainer is to stand infront of the trainees when initiating the session and moving the trainees occasionally. Too still or too mobile may result in less attention.
4. Maintaining two way communication: The trainer should always remember that the group sitting in front of him/ her has past experience and knowledge. One way communication may not provide them opportunity to express themselves which ultimately leads to a gap between the trainer and the trainees. Further the purpose of the training may not be achieved.
5. Holding the attention of the trainees: Adding humour, anecdotes, jokes, stories and ice breaking games may be used occasionally to gain the trainee's attention. However, the trainer must be certain that it is effective and appropriate.
6. Sustaining interest: In training the trainee should be provided with direct, purposeful and contrived experiences to sustain the interest of the trainees. Hence the training methods and audio visuals should be carefully chosen.
7. Good habits: To gain professional respect from the trainees the following habits should be inculcated
• Before moving on to a new area in the session, clean the white board off old material and remove any other distractions such as samples or other training aids.
• Clean up the classroom before leaving.
• A good trainer should also start and finish on time.
• Thoroughly prepare. This means having the appropriate training method selected, having a session plan and training aids prepared, and knowing where the spares are if anything burns out.