Communication and Adoptation

COMMUNICATION AND ADOPTION 3(3+0)

Lesson 6 : Types of Communication

Oral communication

Merits:

• It is a money and time saving device
• As there is an element of personal touch, it is more effective
• Doubts can be clarified on the spot and can be understood easily
• Important points may be emphasized through action
• Effect of communication can be measured easily
• It provides greater flexibility

Limitations:

• It is not possible when the clients are far away
• It is not suitable for lengthy communication
• There is no permanent record of communication
• Sometimes oral communication may not be taken seriously by the receiver
• If it lacks in expression, oral communication likely to be misunderstood and misinterpreted.